Backing

How Backing a Campaign Works

You pick a reward, pay for it, and the creator delivers it. Here is exactly what happens, step by step.

When Your Card Is Charged

It depends on how the campaign raises, and the campaign page says which. Most campaigns are pay at checkout: you pay once, when you back a reward, and the payment goes straight to the campaign, securely. On an all-or-nothing campaign your card is saved and charged only if the campaign reaches its goal. If it falls short, you are never charged.

Pledges and Get It Now

A pledge backs the campaign. It is paid at checkout, or, on an all-or-nothing campaign, only if the campaign reaches its goal. Get It Now items are always paid when you buy them and delivered right away: downloads unlock instantly, passes arrive with a QR code, and merch ships straight to you.

Finding Your Rewards

Open the private link in your confirmation email. It shows everything you got, tracking for anything that ships, and your downloads. Lost it? Use Find My Pledges and Orders on this page.

What Backing Is

Backing is a purchase. You receive the rewards the creator describes, like merch, passes, downloads and experiences, and every purchase helps the creator bring the project to life.

If Something Goes Wrong

Refunds are handled by the creator. Tap Get Help on your rewards or order page, then Talk to the Creator. They're asked to reply within 48 hours, and Fraction Kings follows up if they don't.

If a pre-order misses its ship-by date, we email you a new expected date and you can cancel for a full refund. If it still hasn't shipped by the new date, you're refunded automatically.

Questions, Answered

When is my card charged for a pledge?

It depends on how the campaign raises, and the campaign page says which. Most campaigns are pay at checkout: you pay once, when you back a reward, and the payment goes straight to the campaign, securely. On an all-or-nothing campaign your card is saved and charged only if the campaign reaches its goal. If it falls short, you are never charged.

Where are my rewards?

Open the private link in your confirmation email. It shows everything you got, tracking for anything that ships, and your downloads. Lost it? Use Find My Pledges and Orders on this page.

Can I change my shipping address?

Yes, until your items go to the printer or ship. Open your rewards or order page, tap Get Help, then Change My Address.

How do I get a refund?

Refunds are handled by the creator. Tap Get Help on your rewards or order page, then Talk to the Creator. They're asked to reply within 48 hours, and Fraction Kings follows up if they don't.

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