Shipping and Refunds

Shipping and Refunds

Merch is made for you and shipped with tracking. Here is how long it takes and what happens if something goes wrong.

How Long Merch Takes

Printed for you in 2 to 4 business days, then shipped.

  • United States: usually 6 to 10 business days.
  • Canada: usually 5 to 10 business days.

Shipping Is Included

Shop prices include shipping, with no surprise import fees at the door. You get tracking when your order ships.

Changing Your Address

Yes, until your items go to the printer or ship. Open your rewards or order page, tap Get Help, then Change My Address.

Late Pre-Orders

If a pre-order misses its ship-by date, we email you a new expected date and you can cancel for a full refund. If it still hasn't shipped by the new date, you're refunded automatically.

Damaged, Defective or Wrong

If an item arrives damaged, defective or wrong, tap Get Help on your order page and send a photo. We reprint it or refund you. Each piece is made to order, so we can't take back a wrong size or a change of mind.

Refunds for Other Rewards

Refunds are handled by the creator. Tap Get Help on your rewards or order page, then Talk to the Creator. They're asked to reply within 48 hours, and Fraction Kings follows up if they don't.

Questions, Answered

How long does Fraction Kings merch take to arrive?

Printed for you in 2 to 4 business days, then shipped. United States: usually 6 to 10 business days. Canada: usually 5 to 10 business days.

Is shipping included?

Yes. Shop prices include shipping, with no surprise import fees at the door.

Can I send merch back for a different size?

No. Each piece is made to order, so we can't take back a wrong size or a change of mind. If it arrives damaged, defective or wrong, we reprint it or refund you.

My pre-order is late. What are my options?

If a pre-order misses its ship-by date, we email you a new expected date and you can cancel for a full refund. If it still hasn't shipped by the new date, you're refunded automatically.

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